Frequently Asked Questions

Have you got questions about a recent order? Chances are others have asked the same question. Here are our most commonly asked questions.

Q. Can I sign up and be notified of new products and discounts?

Absolutely. Please register your email address at the bottom of this page.

Q. Are there videos or information so you can see the product in more detail?

Yes, if you’re interested, please follow us on:

youtube.com/@zenviro instagram.com/zenvirohome facebook.com/zenvirohome

Q. Do you do Collaborations or Cross Promotions and/or are open to influencers?

Yes for the right product and project we’re always interested in mutually beneficial partnerships, please email info@zenvirohome.com

Q. Do you have different sizes?

Yes, we have approx 50x60” and 70x80”. Due to seasonal material availability, sometimes not all sizes are available at any one time.

Q. Do you have different colours?

Yes. Natural (Beige), Dusk (Soft Peach), Earth (Terracota) and Cactus (Green). Due to seasonal material availability, sometimes not all sizes are available at any one time.

Q. Why could my rug size vary?

Due to the handmade knitting crochet process, each throw blanket produced is unique to itself. This means some throw blankets can be slightly oversized or undersized depending on the artisan knit behind it. This also includes colour variations, knit construction and final folding and packaging. These small imperfections are what gives each blanket its own character and truly makes it one of a kind.

Q. Why could my rug colour vary?

One reason to consider is the monitor you are using now, ie. Our Mobile, Desktop or Tablet will most likely be colour calibrated differently to the one you are using now. What you see at your end, could be different to what the next person sees at their end. This is impossible to control, but we do try out best to provide the most naturally occuring photos as possible.

Another reason to consider is the cotton used is a naturally occuring product, and no two seasons of yarn colour are identical. As much as we try to control colour variations, mother nature will always have her way, and within reason, we like that variation.

Q. Can I return it, if I’m not happy with it?

If you’re not happy with it, and the item hasn’t been used, you can get a full refund on your investment. Please email info@zenvirohome.com to discuss how we can help you.

Q. Can I buy more than 1 at a time?

Absolutely. Some promotions may not allow this, but normally buying multiple items is hihgly encouraged. Please email info@zenvirohome.com if you have difficulty.

Q. Can I become a reseller or buy wholesale with larger orders?

Yes, if you’re interested, please email info@zenvirohome.com